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General conditions

General conditions

Summer 2019
  • The ticket counter staff is not obliged to draw your attention to reduced or special tariffs.
  • Reduced or special tariffs are only given upon production of a valid ID. Per person only one type of reduced/special offer is applicable!
  • Subsequent exchanges are not granted.
  • Lost passes, adverse weather conditions, unforeseen events, interruptions in service for technical or weather related reasons do not warrant a refund or credit voucher.
  • Guests paying the normal price get their parking rate back by handing in the parking ticket at the cashier desk.
  • In extreme weather conditions (rain) service will be discontinued (the decision is made by the operations manager by 10:00 a.m.).